Job: Application Analyst

Jobing Description

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ABM is the leading provider of facility services with fiscal 2010 revenues of $3.5 billion and nearly 100,000 employees. ABM provides janitorial, facility, engineering, parking and security services for commercial, industrial, institutional and retail facilities across the United States, Puerto Rico and British Columbia, Canada.

Application Analyst

Branch/Location Code : COR-ITS Enterprise Systems (01072)

Location : Atlanta GA US 30339

Division : ABM Corporate

Job Type : Full Time Regular

Career Level : Experienced (Non-Manager)

Exemption : Exempt

Education : Bachelor's Degree

Shift/Hours : First Shift (Day)

Job Description :

JOB SUMMARY:

The Application Analyst works under the general direction of the Applications Manager, and will be part of a team of Application Analysts providing analysis, support and training of enterprise applications. This position will report to an Applications Manager, and must be a motivated, self-reliant team player.

POSITION REQUIREMENTS - ESSENTIAL FUNCTIONS, JOB KNOWLEDGE, EDUCATION/EXPERIENCE:

* Provide production support of JDEdwards EnterpriseOne applications, with a concentration on Payroll.
* Provide production support to end users of the HR Workflow application, which interfaces with EnterpriseOne.
* Perform analysis, design, documentation and testing of enhancements associated with new or existing application functionality.
* Perform unit testing of system modifications to ensure that the specifications are met, and that there is no unexpected or adverse impact on system performance and functionality.
* Provide training sessions for new and existing end users of JDEdwards and FileNet applications.
* Manage end user requests, and act as liaison between end users and development.
* Monitors service requests received through the help desk to facilitate timely resolution.
* Provide accurate estimates and timely updates to project management.
* Assist in Quality Assurance testing, as required.
* A working knowledge of FileNet applications, outside of HR Workflow.
* Participate in annual testing of the enterprise disaster recovery plan to ensure successful recovery of applications.
* Ensure tasks are completed as scheduled.
* On call during non-business hours.
* Other duties as assigned.
Education/Training:
* BS or BA college degree and 3 years of experience.
* JDEdwards EnterpriseOne

Job Knowledge/Experience:

* 3 years experience supporting end users working on HCM related applications.
* Knowledge of current Human Resources and Payroll regulations.
* Working experience and understanding of all phases of the application development life cycle.
* Critical decision making experience.
* Understanding of compliance requirements for HR/Payroll applications.
License(s):

N/A

Language/Writing/Communication Requirements:

* Strong customer facing skills and team playing capabilities
* Excellent analytical and problem solving skills

EOE : ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (M/F/V/D)

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