Job: NOC Engineer

Jobing Description

Hours:

Job Description

Network Operations Center (NOC) Engineer

Position Responsibilities:
The NOC Engineer's primary responsibility will be to pick up and work customer trouble tickets to successful completion. The Engineer will need to have the ability to remotely configure WAN equipment including routers, firewalls, switches, modems and load balancers from various vendors; predominantly Cisco, Nortel, Netscreen, Radware, Adtran, etc. The NOC Engineer will need to be able to talk both technically and non-technically depending on the situation.

The NOC Engineer will be interacting with customers on a regular basis and is an advocate for all customers with whom he/she is working. This position requires the candidate to be very diplomatic and sensitive to the various personalities of the customers.

The NOC Engineer is required to be an active participant in the trouble ticketing system for more than 5,000 managed WAN, and managed security sites with circuits varying in size from Fractional T1's to DS3, and employing technologies like Frame Relay, Multilink Frame Relay, ATM, ATM/IMA, Point-to-Point, MPLS, and ISDN.

The successful candidate for this position will effectively utilize prior education and demonstrated work experience to make an immediate, independent contribution to the Network Operations Center team. Work hours are currently 0800 1700 Monday through Friday, however, they are subject to change. This position is on call 7 x 24 x 365. The NOC never closes and some holiday work will be required.

If you are interested in this position, please reply to nejobs@adcomsolutions.com at your earliest convenience with a copy of your resume and desired salary range. If you are selected for further contact, someone from ADCom will contact you to coordinate a phone interview, do not call ADCom. No third parties or agencies, please.

Required Skills:
Minimum of 2 years WAN/LAN experience
Well versed in TCP/IP and be able to troubleshoot issues remotely.
Demonstrable experience with routing, and troubleshooting routing issues with BGP, IGRP, RIP, and OSPF.
Must be knowledgeable in NAT, access-lists, policy based mapping, traffic shaping, and priority queuing.
Large enterprise LAN/WAN environment or telecommunications company experience preferred.
Must have supported data networks and telecommunications functions in mid-size enterprise including:

Frame Relay

T1

T3

SONET

ISDN

Must have experience in command line configuration using two or more of the following product lines:

Cisco

Juniper / Netscreen

Nortel

Adtran

Knowledgeable with DNS, DHCP, VRRP, HSRP, VLANs, and InterVlan routing.
Excellent communication and organizational skills to collaborate with internal and external customers.
Knowledge of Network monitoring and traffic capturing tools, Ethereal, Sniffer, MRTG.
Strong knowledge of Internet Protocols, and using the Internet Protocol Application Suite.
VoIP knowledge and experience is a plus.

Miscellaneous:

Prospective ADCom employees must pass the following to before you can be hired:
A mandatory drug-test
A mandatory criminal background check
A driving record check, to operate a company vehicle

ADCom is an Equal Opportunity Employer.

No relocation assistance is available.

Due to the number of potential candidates this offer will generate, we are unable to accept telephone calls about this position. If your resume and cover letter meet our criteria, someone from ADCom will contact you to setup a telephone interview.

No third parties or agencies, please!

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