Job: Order Processor (ASGJM101111)

Jobing Description

Order Processor

Tracking Code

ASGJM101111

Job Description

ARRIS is a global communications technology company specializing in the design, engineering and supply of technology supporting triple- and quad-play broadband services for residential and business customers around the world. The company supplies broadband operators with the tools and platforms they need to deliver reliable telephony, demand driven video, next-generation advertising and high-speed data services. ARRIS products expand and help grow network capacity with access and outside plant construction equipment, reliably deliver voice, video and data services and assure optimal service delivery for end customers. Headquartered in Suwanee, Georgia, USA, ARRIS has R&D centers in Atlanta, Chicago, Beaverton, Kirkland, Wallingford, State College, Ireland and China, and operates support and sales offices throughout the world. Information about ARRIS products and services can be found at .

SUMMARY

Responsible for order entry of customer purchase orders and maintenance through life of order. Administration of RMA and Credits in the system. Interface with Sales, Customers, Product teams, Credit teams and warehouse/logistics teams. Create and distribute daily and weekly reports.

DUTIES

* Review and acknowledge customer purchase orders to ensure terms, pricing and compliance is complete and in accordance with SOX and ISO procedures.
* Facilitate change orders identified in initial review or due to product/customer requirements.
* Data entry within Peoplesoft CRM/ERP of customer reviewed orders.
* Interface with various internal groups regarding supply, price, terms to respond to customer requests for product and pricing information.
* Communicate with various CSRs within location to assist with orders/scanning/filing
* Prepare and distribute daily and weekly reports.
* Maintain orders not booked, file to provide visibility to order status not in system.
* Process requests for evaluation equipment.
* Fulfill audit document requests.
* Maintain vendor log and work with vendor managers to track and ensure timely processing of vendor invoices.
* Provide ad hoc financial reports to management as requested.
* Set up billing plans and revenue plans for orders received.
* Assist with the quaterly/annual audit requests.
* Perform other duties as required.

Required Skills

Qualifications/Skills/Abilities Minimum Requirements, indicate preferred as applicable

Formal Education: Bachelor's degree or equivalent

Experience (type & duration): 2 years in data entry. PeopleSoft entry level experience a plus.

Skills: Resourcefulness in resolving questions and problems. Self-starter who can work alone with little supervision. Detail oriented with a focus on meeting deadlines. Ability to multitask and take direction from multiple people. Strong organizational skills and attention to detail. Working knowledge of Excel, Word and PowerPoint. Knowledge of relational databases: Access, TM1 or Hyperion preferred. Knowledge of Sarbanes Oxley requirements preferred. Spanish speaking a plus.

Accreditation/certifications/licenses: CPA preferred or on track for CPA.

Working Conditions/Travel Requirements: Normal Office Environment

Job Location

Suwanee, GA, US.

Position Type

Full-Time/Regular

Salary

US Dollar (USD)

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