A1 Placement

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Jr. Network Support Specialist

at A1 Placement

Pay: $20 to $25/hour
Posted: 6/2/2019
Job Status: Part Time
Job Reference #: 20051

Job Description

Our client is expanding their IT department and are in need of a network support specialist due to company growth. This will be an entry level position and on the job training will be provided. We’re not looking for someone who knows everything. We want someone who knows how to find the right answer.

What you’ll be doing:

  • Follow the instructions and directions of your IT supervisor
  • Create new user accounts (phone, email, case management, domain, etc.)
  • Monitoring Network Status – Providing first level remediation to user, network, or server issues
  • Carrying out network preventive maintenance tasks such as patching and updates
  • Perform troubleshooting to isolate and diagnose LAN/WAN problems
  • Install, upgrade and configure network printing, directory structures, rights, security, software, file services, and backup systems
  • Active Directory/Group Policy management and administration
  • Maintain/Update computer asset inventory through a web-based program
  • Project research/recommendation under the direction of training supervisor
  • Assist with maintaining backup integrity, testing backups, troubleshooting backup issues

What we need:

  • Min 2+ Yrs experience providing technical support to end users or a bachelors degree in a computer science field
  • Must be able to effectively use Microsoft Office Products
  • Troubleshooting of basic network connectivity
  • Understanding of the Microsoft server domain structure including services (DNS, DHCP, Active Directory, etc.)
  • Understanding of basic network architecture to include functionality of switches, routers, firewalls. (Not necessarily the configuration of them, just their function on the network)
  • Understanding of backup software and technologies
  • Support of printer and peripheral network connectivity
  • Support of popular web browsers
  • Understanding of basic (GPO) group policy use
  • Proactive and enthusiastic attitude Instinctive troubleshooting skills
  • Strong communication and customer service skills are essential
  • Professional bearing and manner
  • Proactive and enthusiastic attitude
  • Must pass drug test and background screening

What makes you stand out:

  • MCSA/MCSE – 2012/2016
  • CompTIA A+, Net+, or Security+
  • Server Administration Experience