City of Columbus Georgia
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Criminal Records Technician G10
at City of Columbus Georgia
|Job Title:||Criminal Records Technician G10|
|Closing Date/Time:||Thu. 06/20/19 11:59 PM Eastern Time|
|Job Type:||Full-Time Regular|
|Location:||Public Safety, 510 10th Street, Columbus, Georgia|
Types letters, memos, charts, labels, reports, or other correspondence using a keyboard or typewriter. Answers phone, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person. Answers emergency and non-emergency calls from the public, transfer calls or directs calls to other county departments. Enters and retrieves a variety of routine and complex information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Conducts computer checks of criminal history of individuals. Uses scanning equipment to scan documents for storage or retrieval. Files and retrieves documents in an orderly fashion so that materials can be easily located. Photocopies reports, charts, memos, and other various documents for the staff and general public. Files and processes various documents for the department, court system, and other agencies. Monitors the NCIC/GCIC direct terminal on a 24-hour basis; receives, answers and sends confirmation messages within and outside of region within appropriate time period. Enters and cancels information regarding stolen articles, stolen vehicles, missing persons, and other information needing to be placed into the GCIC/NCIC system. Carries out a continuous effort to improve operations, work processes, and customer service. Performs other related duties as assigned. The Police Record Room is staffed on a 24 hours per day and 365 days per year basis. Shifts rotate on a regular schedule. Must be capable of working each of the three daily shifts, as well as, weekends and holidays.
|Knowledge, Skills and Abilities:|
Knowledge of General office procedures, policies and practices including record keeping and effective filing methods and record management techniques. Basic knowledge of computer and other general office equipment and related computer applications. Correct English usage, including spelling, grammar, punctuation and vocabulary. Standard business arithmetic, including percentages and decimals. Applicable federal, state and local laws, rules and regulations. Must have excellent interpersonal skills to establish and maintain effective working relationships with others and the general public.
|Minimum Educational and Training Requirements:|
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The incumbent is regularly required to use hands to touch, handle, or feel objects. The employee is occasionally required to lift and/or move up to 10 pounds. The work is typically performed in an office.