Dental Care Alliance

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Dental Receptionist

at Dental Care Alliance

Posted: 11/10/2019
Job Reference #: 8295
Keywords: dental

Job Description

  • Job LocationsUS-GA-Gainesville
    Job ID
    # of Openings
    Front Desk / Dental Receptionist
  • Overview

    We are looking to hire a Dental Receptionist for our affiliate practice; Patrick Toms, DMD in Gainesville, Georgia 30501. The Dental Receptionist for this position will have experience working as a Receptionist in a dental office or medical office, with excellent customer service skills. Knowledge of dental insurance plans (HMO's/PPO's) is a plus but not required. Knowledge of dental terminology is a plus but not required. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.


    The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

    • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
    • Respond to patient questions and or concerns according to DCA Policies
    • Answering Telephones
    • Scheduling Appointments
    • Maintaining Appointment Book
    • Confirming Appointments
    • Follow up on no shows/cancellation of Appointments
    • Register Patients on sign in sheet
    • Post charges and payments to patient accounts
    • Checking voicemail on a daily basis
    • Maintain a clean and friendly waiting area for patients


    • 1-2 years' experience working in a dental office, preferred
    • Knowledge of insurance plans (HMO/PPO), not required
    • Experience answering telephone
    • Customer service experience

    Additional benefits for full-time employees:

    • Medical
    • Dental services
    • Life insurance
    • Vision
    • Paid time off
    • 6 paid holidays off
    • 401k to name a few