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Job TitleBenefits Administrator
The Benefits Administrator performs a variety of administrative tasks in support of the HR/Benefit department and systems. Demonstrates attention to detail, strong organizational skills, and can work in a deadline driven environment. Requires strong data entry skills, solid working knowledge of HRIS / benefit systems and reporting software. Must be able to generate standard reports and alter query variables in order to generate more complex or ad-hoc reports. Must have strong technical aptitude, follow-up / follow-through skills, and the ability to balance multiple priorities. Must be able to work independently and as part of a team, have a professional demeanor, and exercise discretion in dealing with confidential and private information.
Maintains and updates ADP HR/Payroll and Benefits systems by entering and updating benefit data
Manage daily process of all benefit programs to include developing and maintaining positive relationships with benefit vendors
Responsible for monitoring and assisting with benefit enrollments
Assists Benefits Manager with review and approval of 401k hardship distribution and termination distribution requests
Performs mathematical calculations to verify benefit deductions and reimbursements
Administers benefits enrollment and interim events via the HRIS/Benefits system on behalf of employees if needed
Responds to Qualified Domestic Relations Orders (QDRO)
Responsible for day to day contact with employees via phone or email to assist with matters relating to benefits eligibility, plan features, qualifying events, dependent verification audits, retro deductions, system related problems and helping to resolve health care claims issues.
Must be able to address regulatory questions regarding COBRA
Assist with the administration and processing of Short and Long Term Disability claims and Life Insurance claims
Assist Benefits Manager with communicating the process for leave of absence requests - pending, approval and denials
Tracks leave of absence in HRIS/Leave Administration system in accordance with FMLA compliance
Runs and reviews a variety of reports to audit and validate system information and benefit enrollments and deductions
Reviews benefit carrier feed reports and takes appropriate action to update or correct data
Assist Benefits Manager with reconciling, processing and auditing monthly premium benefits bills
Generates and distributes monthly benefits eligibility reports and other documents to field and corporate managers
Generates standard and ad hoc reports for HR team as requested for operational and financial analysis
Manages worker's compensation benefits to include claims verification, processing required paperwork and follow up with field operations and worker's compensation carrier
Coordinates with the Benefits Manager and Safety Director in preparing and distributing annual OSHA reports
Assist in the annual form 5500 audits and submissions (401K and Health Benefits)
Prepares and distributes HR/Benefit related mailings to employees and/or former employees home or office as directed.
Maintains employee confidence and protects operations by keeping human resource information confidential
Special projects as assigned by the Benefits Manager or HR Leadership
Other duties appropriate for the level and skill of this position may be assigned
LogistiCare is an Equal Opportunity Employer.
Work Location(s)1275 Peachtree St NE 6th Floor, Atlanta, Georgia 30309
High School Graduate or General Education Degree (GED)
College Degree preferred
Any combination of education and experience that provides the required knowledge, skills and abilities necessary to perform the duties of this position
PHR certification a plus
Minimum of 4 years relative HR and Benefits experience to include at least 3 years of employee benefits administration experience required
Experience with HRIS / Benefit systems administration, configuration, and maintenance required. ADP Vantage HCM and ADP Total Absence Management Leave Administration system experience preferred
Experience with HRIS and Payroll integration required. ADP Vantage integration experience preferred
Experience with HRIS system implementations a plus
SKILLS & ABILITIES:
Must have working knowledge of HR Benefit system software and reporting applications and STRONG technical aptitude
Ability to produce/create standard and ad hoc reports using excel and HR/Benefit and Payroll applications
Microsoft Office Skills including intermediate proficiency with Outlook, Excel and Word. Knowledge of Access is a plus.
Requires STRONG organization, time management, written and verbal communication skills
Excellent analytical, troubleshooting and problem solving skills
Must have strong attention to detail and ability to multi-task in a deadline driven environment
Requires the ability to reason and understand detailed written and oral instructions and information
Practiced in communicating sensitive and confidential information to employees and management
Ability to make decisions when information is incomplete; can make inferences from the data
Must be able to speak, read and write fluently in the English language
Bilingual a plus
Maintain high energy level: comfortable performing multi-faceted projects in conjunction with day to day activities
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of work time is conducted in an office setting; could include up to 10% travel.
The noise level in the work environment is usually moderate.