MPW Industrial Services

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Site Account Manager

at MPW Industrial Services

Posted: 5/26/2018
Job Status: Full Time
Job Reference #: 1886
Keywords:

Job Description

Ensure the established and un-established quality standards of MPW and the customer’s expectations are met or exceeded.

  1. Ensure the established and un-established quality standards of MPW and the customer’s expectations are met or exceeded.

  2. Reviews all payroll reports, promotions, demotions, annual reviews, disciplinary actions, transfers, terminations, employee relations, employee safety, and employee communications.

  3. Responsible for expanding the business at the account also finding and developing for the other business “opportunities” outside of the account.

  4. Manage the account within the guidelines established by the customer contact as well as the policies and procedures established by corporate MPW.

  5. Respond to customer related complaints and inquiries, soliciting senior management and /or corporate staff support where appropriate

  6. Reviews the disciplinary practices of supervisors and foremen to ensure consistency as related to disciplining employees.

  7. Oversee all of the location’s inventory needs

  8. Responsible for obtaining a PO for any and all work performed which is outside the scope of the contract.

  9. Provide information as related to contract negotiations, as well as being an active participant.

  10. Responsible for daily meetings with the customer to review the status of the work schedule.

  11. Responsible for developing the supervisory staff to meet the management needs of the account and to provide adequate supervisory backup.

  12. Manage the MPW expenditures at the account operating level to meet profit goals.

  13. Performs other duties as directed.



Required Skills

 

  1. Follow OSHA guidelines and MPW safety standards.

  2. Ability to follow verbal directions as directed by Regional Manager.

  3. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer.



Required Experience

 

  1. Bachelor’s degree in business or engineering.

  2. 2-5 years experience managing and scheduling employees to perform cleaning and quality assurance measures as related to a high volume paint department or other labor intensive industrial cleaning.

  3. Prior experience in automotive, industrial, and maintenance setting required.