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Pharmacy Services Technician III - 3rd Shift

at Omnicell

Posted: 3/14/2020
Job Reference #: 10884
Keywords: pharmacy

Job Description

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy.  Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation.  They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape.  We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment.  Join our growing company and help shape the future at Omnicell!

Pharmacy Services Technician III 

The XR2 Pharmacy Services Technician 3 is responsible for maintaining and utilizing Omnicell automation product as directed by the Customer during his/her scheduled hours.  The XR2 Pharmacy Services Technician 3 will prepare and maintain the Omnicell automation equipment for daily use, perform general equipment troubleshooting, maintain optimal medication inventory levels, review and maintain reports. The XR2 Pharmacy Services Technician 3 will identify any customer concerns to the Manager, Pharmacy Services.

Key Responsibilities:

  • Perform return and restocking duties to optimize the customer’s use of automation.
  • Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
  • Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
  • Recommend drugs to be added to automation products based on data usage, demand, and workflow.
  • Perform daily and periodic cleaning of the equipment according to recommended best practices.
  • Inspect robot cell daily for issues, wear and functionality.
  • Resolve common system issues.
  • Monitor trends to help determine root cause of issues.
  • Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
  • Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism and responsiveness.
  • Conduct orientation and training, and ensure completion of all required documents and compliance with all procedures and policies.
  • Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.
  • Participates in planning processes by establishing personal goals to support quality improvement.
  • Adheres to the general hospital standards to promote a co-operative work environment by utilizing communication skills, interpersonal relationships and team building. 
  • Comply with reasonable procedures, policies and guidelines established by the Customer facility.
  • Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees.
  • Maintain state and/or national credentialing to meet established guidelines.
  • Must be available to travel to various customer or corporate locations.

Specialized Knowledge/Skills:   

  • Good organizational skills, accurate, reliable and efficient.
  • Demonstrated customer-facing skills.
  • Strong interpersonal, communications and problem-solving skills.
  • Ability to work with mechanical equipment.
  • Working knowledge of computer hardware, PC Windows.

Basic Qualifications:

  • High school diploma or GED
  • Current PTCB Certification
  • State Pharmacy Technician Registration/License (If Applicable)
  •  Two years of experience in hospital pharmacy or healthcare industry.
  • Working knowledge of pharmacy automation

Preferred Qualifications:

  • Three years of experience working in related field.
  • Knowledge of safe handling of hazardous medications
  • Experience implementing and supporting of clinical solutions within healthcare

Working Conditions:

  • Pharmacy environment.
  • Capable of standing for several hours at a time.
  • Potential exposure to hazardous drugs.
  • Must be able to travel.
  • Able to lift 25 – 30 lbs.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.